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 Value for Money  3.0
 Rooms  3.0
 Cleanliness  3.0
 Location  5.0
 Security & Safety  5.0
 Service & Staff  5.0
 Food / Dining  3.0
 Total  3.9

"We never saw Vila Vala"

User Rating:  3.9
Reviewer:   Ingvild T. of Oslo, Norway
Reviewed:   July 20, 2009  (see hotel reviews from Instantworldbooking.com)
Traveled:   July 2009     Type:   Family
1 2 3 4 5
 Value for Money
 Rooms
 Cleanliness
 Location
 Security & Safety
 Service & Staff
 Food / Dining
Comments  (English):
Unfortunately we never got to stay in the studio apartment we booked in Villa Vala. The reason being the previous guests had blocked the WC....shame on them!
Anyway I would like to write this review just to give my compliments and thanks to Mr. Bukvic's very good follow up. He had found an alternative accomodation for us in the near neighbourhood (Villa Moimir) which was a perfect solution. We were contacted in advanced by Mr. Bukvic giving us all information needed.
Thanks a lot for a professional solution of the problem!
IT


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